#1 Outbound Call Center Software

We offer a high-quality Outbound Call Center Software for Businesses of all sizes

$79

Monthly Per User
No contracts. No commitments.
Cancel anytime.
Call Cowboy Features
  • Apple | Android Apps
  • Desktop App
  • Voicemail Transcription
  • Multi Call Handling
  • Customized Greetings
  • Call Forwarding
  • Call Tracking | Reporting | Analytics
  • Business Texts
  • Voip | Wifi Calling
  • Inbound Call Control
  • VOIP Phone Numbers
  • Extensions
  • Call Transferring
  • Voicemail

If you want to know how outbound call center software can meet your needs and save money, then keep reading. We offer the most powerful and cost-effective solutions on the market today. With our software, enterprises get access to advanced features without sacrificing service or quality. Contact us today to learn more about how we can help!

What is Outbound Call Center Software?

The outbound call center is in charge of calling consumers and prospects on behalf of a business. The phone calls can be for a variety of reasons, including customer support, sales, fundraising, or survey research. While similar to an inbound call centers that only answers calls from customers, the main difference is which direction they're operating in - outbound call centers are required to make outgoing phone calls whereas an inbound center only responds to incoming phone calls from potential prospects.

Benefits of Call Cowboys Outbound Call Center Software

Call Cowboys outbound call center software comes with a variety of features that support and improve the outbound calling process. Calls can be made from a desktop, landline or mobile device anywhere in the world.

Features

Unlimited Minutes

Never pay a per minute fee again! Call Cowboys outbound call center software can be used to make outbound calls from any phone, landline or cellphone.

##Auto-Dialer

Automatically dial prospects in sequence , and asynchronously outbound call center software dials the next number in your list.

##Predictive Dialer

Place multiple phone calls and connect you to whomever answers first. It is the preferred outbound calling system for outbound call centers.

Screen Pop

A screen pop occurs when a customer information screen automatically pops onto an agent's computer screen at the same time they answer a call from that customer.

Toll-Free Numbers

Search and purchase a toll-free number from our extensive database, allowing you to add that professional look you have ben hunting for.

Call Tracking

Combine marketing attribution tools with conversation intelligence to understand what your customers are thinking and how that influences conversions.

Business SMS

Business texting allows you to send and receive text messages through your business phone number for convenience.

Voicemail Drops

Drop pre recorded voicemails into the end users voicemail system while moving onto the next call.

Desk Phones

We provide desk phones with the most competitive pricing plans in the industry. All call center software features can be accessed from any desk phone on the market.

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Fax

You can send and receive faxes without even owning a standard fax machine with Call Cowboy's intuitive interface.

IVR (Interactive Voice Response)

Create an all-purpose phone menu with unlimited extensions that routes customers to the appropriate team or individual

CRM (Customer Management System)

Manage customer interactions through the entire sales process with in Call Cowboy. Keep track of touchpoints, review calls, create notes and more...

Handles all inbound and outbound customer communications for the company.

Lead Segmentation

Determine how your company can segment its prospects and customers or cluster them into groups of leads based on various parameters and insights.

Simultaneous Call Handling

Simultaneous call handling forwards the caller to the next available forwarding number when they reach a line that is currently busy or not answering.

Our Sign Up Process

01

Sign Up

Mix and match any level of service offered to find the perfect solution for your business.

02

Setup

Call Cowboy assists you with setup to help get implementation up and running in minutes. Add users, set permissions, and start dialing right away. a breeze. Add users, set permissions and start dialing in minutes. Call Cowboy software assists you with setup to make iplimatation a breeze. Add users, set permissions and start dialing in minutes.

03

Enjoy

We have spent a lot of time developing our product to be the best, please provide your feedback.

Why Choose Call Cowboy?

Your happiness is always at the top of our minds at Call Cowboy. We understand that our customers' conversion rates are greatly affected by their professional appearance. Thus, we take the time to show you how our autodialer is set up and what process you'll be using so that everything will go smoothly when you need it most! If there’s anything about this process that we didn't cover, just give us a call—we’re happy to answer any questions or help in any way!

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What Makes our Cloud Call Center Technology Different?

  • Mobility
    Call Cowboy allows it customers to dial from any mobile, desk phone or computer giving you the freedom to work anywhere in the world.
  • Integrations with CRM to Reach Targeted Contacts
    You can export your contact list from your customer relationship management service and upload them to the Outbound Call Center software to improve customer relations.
  • Call Monitoring and Recording
    With Call Cowboy cloud call center software, your agents can review and listen to recordings of their conversations with clients. They can also lookup details about the conversations in a voice or text format, which helps them save time.
    Enhance your telemarketing strategy and get more out of every campaign by implementing this customizable call center software into your company.
  • Optimal Calls-To-Agent Ratio
    The predictive dialer technology included in our cloud-based call center software guarantees a better customer experience. The ratio of agents to volume of calls must be set appropriately so that sales representatives can take calls as they come through without getting overwhelmed.
  • Scalable Needs
    Start a call center and grow at your own pace with Call Cowboy’s cloud service. We allow you to add and remove seats as you need.
  • Easier Cold Calling
    The most powerful dialer system money can buy. It starts connecting your team with potential customers and prospects right away, no matter how short or long the list is.

Grow Your Business with Real-Time Calls without Pauses or Delays

The success of any campaign depends on its ability to make calls. A cloud outbound call center makes it easy for organizations to keep in touch with their potential and existing customers through professional, cost-effective conversations. In order for a campaign to work effectively, your phone needs to be handled by the right person--and that's where we come in.

Our software was designed specifically for professionals calling from a cloud-based system. This type of system is cost-effective without cutting corners on functionality or reliability.

Outbound call centers the right way

To ensure success, it's important to understand when and how to use an outbound call center software. There are a variety of benefits which make these very powerful tools for growing your business: customers with questions or complaints will rather talk on the phone than send emails, but they don't want to be on hold for long; and you maintain control of conversations by only calling people who might be interested in what you're selling. Reach out to us anytime for guidance with your business.

Outbound Call Center FAQs

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